A tier 1 IT support service that provides remote & On-Site Support • Phone & Video Call Support (Guiding seniors through simple fixes remotely) • On-Site Assistance (For assisted living facilities & in-home visits) • Chat Support (Optional) for seniors comfortable with messaging apps Common Issues Handled include: • Device Setup & Configuration (Smartphones, tablets, computers, TVs) • WiFi & Internet Troubleshooting (Slow connections, router resets) • Email & Social Media Help (Setup, passw