By Helen Regan, Yoonjung Seo, Gawon Bae, CNN

(CNN) — It took just 11 days for South Korean lawmakers to impeach former President Yoon Suk Yeol after he declared martial law and threatened to unravel decades of hard-won democracy.

Now, 14 months after that ill-fated announcement, which led to lawmakers forcing their way past soldiers and police to enter parliament and security forces deployed to the election commission’s offices, Yoon has been convicted of leading an insurrection and sentenced to life in prison.

Yoon’s reckoning is the result of South Korea’s mammoth push to hold a head of state accountable for almost tearing up his nation’s democratic institutions.

Though his snap decree only lasted six hours, the crisis threw the country into months of political chaos. Investigators have since alleged the depth of the brazen plot extended to sending secret drone flights into North Korea to try to provoke a conflict with arch-rival Kim Jong Un and justify martial law.

Indeed, when news of Yoon’s address began pinging across her group chats at about 10:40 p.m. on December 3, 2024, Song Hwa said she prepared for the worst.

“At first, I thought there was a war,” Song, 35, who runs an online apparel business, told CNN Wednesday. Her husband Heo Woojin said, “As soon as I saw the news, I just felt this huge, invisible pressure that I had to do something.”

Yoon was accusing the country’s main opposition party of sympathizing with Pyongyang and of “anti-state” activities. The military decree meant all political activities and protests were banned, troops could arrest people without a warrant, and news media was muzzled.

Those draconian measures were never fully enforced. But for older South Koreans the decree brought back dark memories from years of terror under oppressive military rule.

On the night of the decree, the couple, who live in Seoul, hastily fed their cat Mango and jumped in the car with one aim: get to the National Assembly – South Korea’s parliament and seat of democracy in the heart of the capital.

“I had screenshotted the constitution,” Song said. Specifically, the part where it says the National Assembly can request the lifting of martial law with a quorum vote.

Heo said they took a longer route than normal, thinking the major highways across the Han River that snakes through the capital, or leading to the state broadcaster, would be blocked by security forces.

But their path was clear. At about 11:30 p.m. they parked their car near the legislature as helicopters buzzed overhead.

“The chopper noise was really loud and it was sleeting. It felt like a scene in a movie,” Heo said.

Hundreds of people were already gathered at the front gate of parliament in the freezing December night, they said. Meanwhile, on the steps of the assembly building, protesters and lawmakers were facing off against troops who had blocked the entrance.

Lawmakers forced their way inside to reach the inner chamber, where they could vote down the military decree. Outside, one politician grabbed a soldier’s rifle in what became one of the defining images from that night, saying that she felt like the “last line” of defense preventing security forces from accessing parliament.

Others piled up furniture to barricade the door

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Telling employees you’re “all in” on AI is one thing. Knowing whether it’s actually being used—and creating impact—is another. If you don’t track adoption, you risk falling into the trap of vanity wins: a few flashy pilot projects that never make their way into day-to-day work.

To avoid that, you need clear, consistent ways to measure AI adoption. That means tracking both how widely employees are using AI and how deeply it’s embedded into workflows across teams so you can be sure you’re not mistaking hype for impact.

Here, Zapier outlines four practical ways to measure AI adoption across your organization. 

Zapier

1. Percentage of active employee usage

One of the easiest and most telling ways to measure AI adoption is to look at the percentage of employees actively using AI tools to help them work faster and better. If the number’s high, you know AI has officially made it out of the fun side project category and into actual day-to-day work. If it’s low, you may still be in the phase where everyone thinks it’s cute that ChatGPT can write haikus.

Of course, “high” and “low” are all relative and context-dependent. So rather than benchmarking against some arbitrary percentage dictated by the internet, define what “high” means for your company and track your progress over time. The trend line matters more than the absolute number.

How to measure:

• Monthly pulse surveys: Incorporate specific questions into your existing team surveys—like “Which AI tools did you use for work this week?” with checkboxes for tools you’ve made available to your team.
• AI analytics dashboards: Most AI tools have admin dashboards that show active users, session frequency, and usage patterns. It’s like checking your screen time report but less depressing (hopefully). This is why enterprise accounts are valuable: They give you another lens on who’s actually using AI—not just talking about it in Slack.

2. Number of AI workflows deployed

You could use ChatGPT every day to mock up images of your dog in different Halloween outfits, and that would technically count as active AI usage. But seeing a hound dog dressed as a bowl of spaghetti and meatballs doesn’t exactly support the business.

That’s why it’s important to go beyond just measuring who’s logging in to AI tools. A cleare

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In today’s healthcare system, patient care is only one side of the equation. Finances, which factor in how providers get paid for their services, support operational viability. Revenue cycle management (RCM) refers to the end-to-end process that transforms a patient encounter into validated, collectible revenue. A strong system ensures providers are fairly reimbursed, reduces waste and improves the patient experience. Weaknesses in RCM lead to cash flow stress, revenue leakage and administrative burdens.

Here is Millennia’s guide to managing the revenue cycle in healthcare, why it matters and how organizations can strengthen it, especially in the domain of patient payments.

Understanding Revenue Cycle Management

RCM begins as a patient walks through the door, where registration captures demographic and insurance details. Documentation and coding ensure that the services provided are classified correctly, and charges are submitted to insurers, with claims adjusted and payment posted.

However, insurance rarely covers full costs. Patients often receive statements detailing their share of the costs. If these balances are not collected promptly, accounts age, collection costs rise, and revenue is impacted.

RCM also includes reporting and analytics to track performance, highlight denial patterns and guide improvements. For leadership, it provides a financial dashboard that reflects the organization’s health in real time. This variable may determine whether a small practice remains independent or merges due to financial strain.

Key Components of RCM

Each component of RCM plays a role in patient satisfaction and financial stability. These components include:

• Insurance verification: RCM processes include insurance verification and authorization, which confirm coverage and required approvals to prevent payment delays that affect organizations’ bottom line.
• Medical coding: RCM systems translate diagnoses and procedures into standardized codes for claims submission. They also record services and treatments for billing accuracy.
• Claims submission: After recording and assigning the correct medical codes, the RCM system sends code claims to payers in compliance with requirements. The system also conducts payment posting, matching received payments to patient accounts.
• Accounts receivable (A/R) management: The system follows up on unpaid claims and balances to assist with patient billing and collections. It issues statements and supports patient payment options.
• Reporting and analytics: Administrative teams benefit from automated reporting and analytics tools, where the system tracks financial performance, trends and areas for improvement.

Why RCM Matters

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Americans are spending more time at home. What was a necessity during the pandemic became a preference enabled by technology. With home at the center, how people spend their time and how they care for their environment is changing.

New research from The Clorox Company suggests cleaning is becoming more frequent, more emotional, and more closely tied to how people view time and wellbeing. Engagement with cleaning is record high — in fact, many Americans report cleaning more now than they did even at the height of the COVID pandemic. Motivations have shifted, too: Cleaning is increasingly linked to self-care. Consumers find joy in the process and seek emotional rewards. In a volatile world, people turn to home care for stress relief, a sense of control and accomplishment.

These are among the many findings in the Home Care Redefined report, a comprehensive look at how life at home is evolving and what that means for the future of related Consumer Packaged Goods categories. Drawing on proprietary insights and broader industry data, the research explores how people are spending time at home, what they value in their spaces, and how domestic routines are adapting to new functional and emotional needs.

The takeaway: Cleaning is moving from the background of daily life to something more engaging and meaningful.

Cleaning finds a new meaning

According to the report, Americans continue to spend more time at home than they did before the pandemic, even as offices and social calendars have reopened. Homes are now workplaces, gathering spaces, gyms, entertainment venues and places of recovery — often all in the same day. That shift is reshaping home care.

One notable change is the rise of what is described as “in-the-flow” cleaning. Cleaning time now averages 25 minutes daily — more than during the pandemic and a new high. Instead of setting aside large blocks of time for chores, many people are tackling small tasks throughout the day: wiping down surfaces between meetings, refreshing spaces before guests arrive or tidying up to reset between activities.

This behavior reflects a deeper shift in motivation. Cleaning is no longer just about meeting expectations or maintaining standards. It is increasingly about how people want to feel in their homes.

Consumers frequently describe cleaning as a source of accomplishment and calm. In an environment defined by constant demands on attention, it offers a rare sense of completion and control. The importance of emotional payoff, from reduced stress to improved mood, has for the first time in our tracking surpassed the functional result.

For the industry, that shift opens the door to new types of innovation. Solutions that support flexible, intuitive, bite-sized, sensorially rich cleaning are better aligned with how people live today.

Greater focus on health at home

As time at home has grown more central to daily life, so has awareness of how the home environ