By Clare Duffy, Samantha Delouya, CNN
New York (CNN) — Kaley started using YouTube at the age of 6, downloading the app on her iPod Touch to watch videos about lip gloss collections and the online kids game Animal Jam. She posted her first video when she was 8 — in it, she played Animal Jam as an otter character, singing in a put-on British accent.
A year later, she downloaded and began posting on Instagram, circumventing a guardrail her mom had tried to set up to block her from the app.
She says she became addicted. She started staying up late and sneaking out of class to scroll YouTube and Instagram.
Within several years Kaley says she began cutting herself to cope with depression, one of a number of mental health challenges she claims were caused or exacerbated by an addiction to social media.
Kaley, now 20, described ongoing struggles with social media before a Los Angeles jury on Thursday, part of a lawsuit from her and her mother against Meta and YouTube. It marks the first time the public has gotten to hear directly from the young woman at the heart of a case that could set a precedent for hundreds of lawsuits accusing tech platforms of intentionally addicting and harming young users.
“Anytime I would try to set limits for myself, I couldn’t,” said Kaley, who is being referred to in court by only her first name because her claims relate to incidents that took place while she was a minor.
Meta and YouTube have denied her claims and objected to the idea that social media can be “addictive.” YouTube has contested the amount of time Kaley says she spent on the platform; Meta has argued her upbringing is responsible for her mental health challenges.
Both companies say they’ve invested heavily in youth safety features such as parental controls and safety settings for teens, although many of those measures were not in place in Kaley’s early years using the platforms.
YouTube
By the time she was 10, Kaley had uploaded 200 videos to YouTube. She also created multiple accounts so it would appear her videos had more likes and urged her mom and sister to like her videos, too.
When her videos received little reaction, “it made me feel like I shouldn’t have posted or that it was stupid, or I looked bad,” she said. Losing subscribers made her feel “not worthy.”
Despite bullying Kaley said she experienced on YouTube, she didn’t leave the platform because the idea “bothered me more than the comments.” She once turned off notifications, but that didn’t last, saying, “”I wanted to see what people were saying or who was liking my video.”
YouTube’s autoplay feature also often kept Kaley on the app longer than she intended.
“I would say okay I’m going to get off after that, but then it would autoplay and I would be on for hours,” she said. She added, “I was on it from a young age and I would spend all my time on it,” and would often sneak onto YouTube on her phone in class.
YouTube argues that records from Kaley’s logged-in account show she used it for only a short time each day. The company’s attorney, Luis Li, said in court that Kaley “is not addicted to YouTube and never h